Immigration Services · Arrival Notification

Arrival Notification for Foreigners in Kazakhstan

The host party is required to notify the migration service of a foreign national's arrival. Notifications are now filed exclusively online — paper filing through migration authorities is no longer accepted.

online onlyfiling format
eqonaq.kzportal
certificate with QR codeconfirmation

Who it's for

Every host party — hotels, individuals, employers — is required to file this notification when hosting a foreign national, regardless of the purpose or length of their stay in Kazakhstan.

Filing is available through the eqonaq.kz portal or the E-Qonaq mobile app — for hotels and individuals, both options are equally valid.

How it works

We help you register on the portal and fill in all the data correctly to avoid errors that could lead to refusal or delay.

  • An electronic digital signature (EDS) of an individual or organization
  • The foreign national's data: citizenship, purpose of visit, full name per passport
  • Gender, date of birth, passport number and validity period
  • Address of residence in Kazakhstan, entry date, and estimated duration of stay

Worth knowing in advance

  • The notification is filed exclusively online through eqonaq.kz — paper filing through migration authorities is no longer accepted
  • The first login to the portal requires registration using an EDS
  • The confirmation — a certificate with a QR code — is available for download in your personal account, under "Arrival Notification"
  • Hotels and individuals can also file through the E-Qonaq mobile app

Processing stages

01

EDS registration

We log in to the eqonaq.kz portal using an electronic digital signature.

02

Entering the data

We enter all the foreign national's data: passport, purpose of visit, address, and duration of stay.

03

Submitting the notification

We file the notification through the personal account.

04

Receiving confirmation

We download the certificate with the QR code confirming the notification was filed.

FAQ

Frequently asked questions

Can the notification be filed on paper?+
No, notifications are now filed exclusively online through the eqonaq.kz portal — paper filing through migration authorities is no longer accepted.
What's needed to log in to the portal?+
An electronic digital signature (EDS) of an individual or organization. The first login requires registering with it.
How do I confirm the notification was filed?+
In your personal account, under "Arrival Notification," you can download a certificate with a QR code — that's your confirmation.
Who's required to file — the hotel or the foreigner themselves?+
The obligation is on the host party — this can be a hotel, an employer, or the individual the foreign national is staying with.
Is there a dedicated app for filing the notification?+
Yes, hotels and individuals can also file through the E-Qonaq mobile app.
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